Because elegant shoes have a construction that ensures their lifespan and maintains their impeccable appearance for as long as possible, they can be easily uncomfortable at first wear.

Since we want Loake shoes to be a pleasure, we advise you that for the first 3-5 wears, during which the shoe takes the shape of the foot and molds to it, not to walk long distances and not to exceed 8-10 hours. constant wear.

If, however, you consider that the adjustment process is too long or after 3-5 wearing shoes they tend to remain slightly uncomfortable, the Loake team is at your disposal with technical support to transform your Loake shoes into the most comfortable shoes you have. .

All you have to do is fill out the form this and send it to the address confort@loake.ro. A courier will pick up the shoes accompanied by the above-mentioned form from you and will direct them to a specialized workshop. The shoes will be returned to you by courier within a maximum of 14 days.

If the discomfort persists, the process can be repeated, but without exceeding 3 stages of stretching / forming the shoes.

STUBBORN SHOES CAN BE REPLACED

If the process is repeated 3 times and the discomfort persists, the shoes can be replaced, on request and based on an analysis of a Loake counselor, with a pair of shoes that have a low discomfort rate, chosen by the Loake counselor. To benefit from this system please fill in the form this and send it to the address confort@loake.ro.

These services are available only for online purchases on the loake.ro e-shop. You can read more information about the terms and conditions under which you can benefit from these services here.